Support at Home program Support at Home is a new in-home aged care program that will commence on 1 July this year. It will replace the Home Care Packages (HCP) Program and Short-Term Restorative Care (STRC) Programme. Under Support at Home, older people will have improved access to services, products, equipment and home modifications to help them live independently at home for longer.
The rights-based Aged Care Act and strengthened Quality Standards support older people to know what they should expect when seeking or accessing aged care services. The Statement of Rights makes sure older people can exercise choice and make decisions in relation to their approved services; how, when and who delivers those services; and their financial affairs. How much older people contribute to Support at Home will be based on an assessment of income and assets similar to the age pension means test.
Contributions will also depend on services delivered to participants and will vary depending on the type of service used. Further information on contributions will be available soon. A ‘no worse off’ principle protects an older person who, on or before 12 September 2024, was receiving a Home Care Package or assessed as eligible for a package. That person will make the same contribution, or lower, as they would have under Home Care Packages Program arrangements. If they were assessed as not required to pay an income-tested care fee, they will never be required to make a contribution under Support at Home.
Support at Home will bring together current in-home aged care programs, ensuring a simpler and more equitable system for older people that helps them to stay at home for longer.
– Department of Health and Aged Care
In Summary
- The Australian Government is introducing Support at Home, a new home care system from 1 July 2025
- The new program will integrate existing programs
- Maximum funding increase to $78,000
- Capped pricing with no separate administrative or management fees
What Happens to Your Current Home Care Package?
If you’re already receiving a Home Care Package, there’s no need to reapply. Your services will automatically transfer to the new system from 1 July 2025.
Your current funding level will continue, and any unspent funds will carry over — but under new rules. The new system will let you roll over some unused money each quarter (with limits), so it’s important to plan your services ahead.
Key Benefits of the New Program
- More people supported: By 2034, up to 300,000 more Australians will have access to care at home
- Higher funding: The maximum support will increase to $78,000 per year, so those with greater needs can stay at home longer
- No hidden fees: Admin and case management costs are built in — so more of your budget goes directly to your care
- Faster access: From 2027, wait times are expected to drop to around three months
- Upfront support: Up to $15,000 can be accessed straight away for essential home modifications or assistive equipment
- New end-of-life care options: Up to $25,000 for people who wish to pass away at home, with dignity and support
- Better short-term recovery options: Short-Term Restorative Care will expand from 8 to 12 weeks with more spots available
Watch to Learn More
Want to see a quick and easy explanation of the Support at Home changes?
Watch this short video from the Department of Health and Aged Care:
Support at Home Program – Overview Video - It’s a great visual summary of what’s changing and how it may affect you or your loved ones.
How We’re Supporting You at Finley Regional Care
We know change can be confusing — but you’re not alone. Our care team at Finley Regional Care will be with you every step of the way.
Whether you’re planning for future support or already receiving services, we’ll help you make the most of the new system and ensure you feel confident about your care.
Have questions or need help planning ahead? Contact us today.
