Strengthened Aged Care Quality Standards:
Standard 2
As part of our commitment to high quality care, we are launching a monthly newsletter series to explain the Aged Care Quality Standards. This month, we move on to Standard 2.
What is Standard 2?
Ongoing Assessment and Planning with Consumers focuses on ensuring care remains current, appropriate, and centred on the individual as their needs change.
Good care doesn’t stop at admission. Consumers must be regularly assessed, involved in planning their care, and supported through timely updates when their health, wellbeing,
or preferences change.
This standard emphasises:
- Regular assessment and review of care needs
- Care planning with consumers and, where appropriate, their representatives
- Early identification and management of risks
- Clear documentation and communication of care decisions
Ongoing assessment is essential for maintaining safety, independence, and quality of life. Every staff member plays a role by observing changes, reporting concerns, and supporting reviews.
Key message:
Standard 2 reminds us that quality care is responsive, person‑centred, and continuously updated.
(Arjun Arjun, Quality Officer)
